ACCU-READ’s
management team boasts over 20 years experience with utility
customers, making us an industry leader in the areas of
safety, quality, service and professionalism. Our strong
commitment to employees, training, technology and resources
empowers us to operate on a level of integrity that will not
be compromised.
ACCU-READ
Services is ISO 9001:2000 registered.
Our independent audited ISO 9001:2000
ensures:
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An effective management
system
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Quality, productivity and
customer satisfaction
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Proven systems and processes
Customer satisfaction is the driving force
behind our commitment to quality services. Our efforts are
to consistently exceed our customer’s expectations of value
and services received.
ACCU-READ’s management team establishes
quarterly review meetings with our customers to measure
those service levels that are critical to both our customers
and ACCU-READ’s business requirements, to include:
Accidents/ Incidents Index (AII), Recordable Accidents Index
(RAI), Lost Work Days Recordable Index (LWDRI), timeliness,
errors, estimates, on schedule reads, employee retention,
etc.